Problem solving expert

A comprehensive training program for everyone who deals with problems in production and product development. You will learn how to solve problems with the support of data in a technical and systematic way.

This comprehensive training program will guide you through the whole process of problem solving from A to Z. You will be able to choose the right technique, from the root cause analysis to validation of corrective action. You will be able to properly evaluate data relevant to the problem, whether it be an incident or a task of continuous process improvement. We will discuss the best way of graphical representation of data and a correct interpretation of analysis results. At the training, you will learn skills needed for “mining information from data” that you can use for problem solving.

The program is divided into three modules:

Problem solving

  • Root cause analysis, correct problem description
  • How to handle a problem correctly – 8D Process / DMAIC
  • System of problem-solving process
  • Methods 5WHY, Fishbone (Ishikawa), Is/Is not
  • Verification and validation
  • How to avoid the most common mistakes, what to remember

Data analysis

  • Views on data, graphical outputs
  • What is problem-relevant data
  • How to choose the right data-processing approach
  • How to find the best graphical output to make the analysis result understandable
  • Interpreting data and finding problems

Statistical methods

  • Basic graphical outputs of statistical methods
  • Position and variability characteristics and their evaluation
  • Capability of production and measurement processe

In all modules, participants of the training program will work on case studies and problems from the environment of their company. During the training, emphasis will be on the necessary “soft” knowledge and skills that are required for the correct use of statistical tools and maximum efficiency in working with a team. Participants will take from our training program a “toolbox of methods” and the skill to choose the right method.

Who can benefit from the colloquium

  • Quality engineers, quality planners, process engineers
  • Specialists in production support departments
  • Everyone who use statistical methods on data about production processes and products
  • Everyone who deals with problems connected to quality

Requirements for participants

  • Common sense, and a will to admit that statistics is not intuitive, and a determination to follow data and facts


19 000 Kč
Scope of training 6 days

We can organize a training for your company in our training center or at your place. We can also offer you training alternatives that will suit you more. Write to us, we will be happy to arrange details with you.

We use our own tutorial videos, most of which are published on our diribetstatisfaction channel.